Frequently Asked Questions

         

 

 


ATC Approvals Frequently Asked Questions

1.    Why can't I view my ATC approvals?

Here are some possible reasons why you can't view your ATC approval list:

  • You entered your Social Security Number (SSN) incorrectly.  The SSN must be entered WITH dashes like this: 555-55-5555.  Please check that you entered the SSN correctly.
     
  • You did not provide our office with your SSN.  Try using your date-of-birth and last name (no SSN). If you are still unable to view your ATC approvals with this method, please contact our office so we can fix this problem.
     
  • We do not have your correct last name.  If your last name has changed since your last ATC training session, try using your former last name.  If this is the case, please notify us of your new last name.
     
  • Your ATC application has not been processed.  It may be a few months after your training session before your course approvals are posted to your approval list.  When your application has been processed you should receive an email notification.

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